BILLING & PAYMENT POLICY

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At Moonlit Bottles, we are committed to providing a secure and convenient shopping experience. Our Payment Policy outlines the methods of payment we accept, the process for payment, and related terms. Please read this policy carefully before making a purchase.

Accepted Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Online Payment Services: PayPal, Apple Pay, and Google Pay.
  • Gift Cards: Moonlit Bottles Gift Cards.

Payment Process

  1. Order Placement: When you place an order on our website, you will be prompted to select your preferred payment method at checkout.
  2. Payment Authorization: Upon placing your order, the payment method you selected will be authorized but not charged until your order is processed and ready for shipment.
  3. Order Confirmation: You will receive an email confirming your order and detailing the items purchased, shipping information, and total cost.
  4. Payment Completion: Your payment method will be charged when your order is shipped. If there are any issues with your payment, we will contact you to resolve them.

Pricing and Taxes

  • Prices: All prices listed on our website are in USD and are subject to change without notice. The price you pay is the price displayed at the time of purchase, plus any applicable taxes and shipping fees.
  • Taxes: Applicable sales tax will be calculated based on the shipping address and added to your order total during checkout.

Payment Security

We take your security seriously and use industry-standard encryption and secure payment gateways to protect your personal and payment information. Your payment details are encrypted and securely transmitted to our payment processor. We do not store your full credit card information on our servers.

Billing Information

You must provide accurate and complete billing information when placing an order. Failure to do so may result in delays or cancellation of your order. If you need to update your billing information, please contact us as soon as possible.

Payment Issues

If your payment is declined or there are any issues with processing your payment, you will be notified via email. Please ensure that your payment details are correct and that you have sufficient funds available. If you continue to experience issues, please contact our customer service team for assistance.

Refunds and Cancellations

  • Refunds: If you are eligible for a refund due to a defective or incorrect product, the refund will be processed to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear on your account.
  • Cancellations: If you need to cancel your order, please contact us immediately. Orders that have already been processed and shipped cannot be canceled. In such cases, please refer to our Returns and Refunds Policy.

Contact Us

If you have any questions or concerns about our Payment Policy or need assistance with your payment, please contact us at:

Moonlit Bottles
683 E 49th St,
Los Angeles, CA 90011
Email: [email protected]
Phone: +1 (310) 856-1720

Thank you for choosing Moonlit Bottles. We appreciate your business and are committed to providing you with a secure and seamless shopping experience.